When it comes to Business-to-business(B2B) sales, your business growth is only as satisfactory as your customer experience, because even today one phone call can make or break the deal. Keeping your customers happy is incremental to driving revenue and we know that. Our team aims to make the sales process of your products memorable at every touch point, from contact centre to lead generation, customer retention and brand loyalty programs. It’s complex, yet simple exact timing and relevant focus catalyze impact.
Our approach combines a 360-view of your customers, tailor made marketing automation, innovative planning, sales force training and multichannel support to make sure your brand offers positive experiences at every step of the buyer’s journey. Customer relationships are the sole focus of our expert account managers because we make sure our marketing investments are applied efficiently and effectively to leverage measurable and completely transparent performance. With an overall sales record of more than 90% accepted opportunities, we do business with dedication, integrity and zest.
The Office Environment
We are unique. We deliberately choose an office environment that allows entrepreneurial flair to flourish. Small team offices with choice of headsets, predictive diallers and other telemarketing enhancements.Varied and exciting reward schemes. Structured and regular staff entertainment.
Management Information Tools
We utilize the very latest technology including state of the art on line telemarketing database, telephone systems and call recording equipment.
We invest huge time and resource providing a world class telemarketing training programme for all staff in the different areas of our business devised by the founder of the company. Influenced by both traditional and modern sales and marketing techniques we believe we equip all of our team with every telemarketing tool available to exceed their sales targets.
Our experience purchasing and selecting the right data for the relevant industry is second to none. Geographical area, point of contact, size of company, industry type and where to source data are equally as critical as choosing the right telemarketing partner.